FAQs

1. What is your Return Policy?

You have 30 days from the date of purchase to return the item. The item must be returned in its original condition with its original packaging. Customers are required to pay return shipping. No return label provided. You may return the item via USPS, UPS, or FedEx, whichever is cheaper and convenient for you. Once we have received your return item it will be inspected within 48 business hours and if it is in its original condition a full refund will be issued. We understand that sometimes items are damaged during shipping. If that happens don’t worry you will still be issued a full refund. To start a return request please send us an email via the inquiry box on our contact page and briefly provide a reason for the return along with pictures of the item.

2. Are all items for sale, used items?

We are a military surplus business; however, all food products are unused. Some of our other items have been unused or are in “like” new condition. When browsing our inventory please pay close attention to the item descriptions. We describe the condition of all our items, as well as list any expiration, pack, and/or inspection dates.

3. Do you have other items for sale that are not listed on your website?

In short no, we try our best to keep our inventory up-to-date and generally we add inventory to our website on a weekly basis.

4. Do you wholesale items or engage in business-to-business transactions?

Yes, but we only wholesale certain items. In most cases supplies are limited. If you would like to inquire about bulk purchases, please email us at camelcitysupply@yahoo.com